Fall 2005: ENC 5236: Advanced Business Writing for Accounting
Reassurance Letter - Assignment Details
Your firm owes a payment to a supplier, Brawny Paper, Incorporated. The company's representative, Mr. Hyper Sensitive, whom you met at a recent corporate-sponsored "mountain retreat weekend," has written to inquire why the invoice has not been paid yet, as it is now well past the due date. You know that, because of a short-term "cash crunch," your firm cannot afford to pay the account for another two weeks.
Compose a letter to reassure this valued supplier that your firm will make payment soon, but avoid divulging too many details about your firm's cash shortages. Remember not to lay blame on other departments and to not portray anyone in the company in a negative light.
Write a letter about 1-2 pages in length, single-spaced, in a standard business letter format. You may "invent" a company letterhead and title for yourself if you choose.
Remember to consider purpose, audience, and voice before composing your response. Use your knowledge of rhetorical appeals to help you develop a persuasive, subtle, and informative approach.